At D&D Electric, Co., we strive to provide excellent service. This policy explains how clients can cancel their scheduled services and any associated terms.
Clients may cancel scheduled services by contacting us via email at info@dandelectric.com or by phone at +1 574-276-6839.
To avoid any fees, cancellations must be made at least 24 hours prior to the scheduled service time. Cancellations made within 24 hours may be subject to a cancellation fee.
If a service is cancelled with less than 24 hours’ notice, a fee of 20% of the scheduled service cost may apply. Emergency or same-day services may incur higher fees.
Any payments made for cancelled services will be refunded according to the terms above. Refunds will be processed within 7-10 business days.
Clients are encouraged to reschedule services instead of cancelling when possible. Rescheduled appointments are subject to availability and may not incur additional fees if rescheduled in advance.
For any questions regarding cancellations or refunds, please contact us at info@dandelectric.com or call +1 574-276-6839.