Our Refund Policy

At D&D Electric, Co., we are committed to providing high-quality electrical services. This Refund Policy explains the conditions under which refunds may be issued for our services.

1. Service Satisfaction

Our goal is to ensure every client is satisfied with our work. If you are not satisfied with a completed service, please contact us immediately at info@dandelectric.com or +1 574-276-6839.

2. Refund Eligibility

Refunds are considered under the following circumstances:

• Service was not performed as agreed in the service contract.
• Errors or defects in the service provided that cannot be corrected in a timely manner.
• Overpayment for services or duplicate payments.

3. Refund Request Process

To request a refund, clients must:

1. Submit a written request via email or phone within 7 days of the service completion.
2. Provide supporting documentation such as receipts or service agreements.
3. Allow D&D Electric, Co. reasonable time to review and respond to the request.

4. Refund Method

Approved refunds will be issued using the original payment method within 7-10 business days. Refunds for checks or bank transfers may take longer depending on your financial institution.

5. Non-Refundable Services

Some services or fees are non-refundable, including:

• Emergency service call fees.
• Fees incurred due to client-requested schedule changes or cancellations outside the allowed notice period.
• Any third-party products or materials purchased on behalf of the client.

6. Contact Us

For questions regarding refunds, please contact us at info@dandelectric.com or call +1 574-276-6839. We are committed to resolving issues fairly and promptly.